Toy's Heart Review & Lucky Draw Campaign in Singapore

Toy's Heart Review & Lucky Draw Campaign in Singapore

Sasha
04 December

This campaign invites customers to share their genuine Toy'sHeart product experiences for a chance to be entered into a monthly lucky draw. Participation is entirely voluntary and will be governed by the campaign terms, conditions, and privacy practices outlined below.

Terms & Conditions

Campaign Overview

This campaign is organized by Toy'sHeart (hereinafter referred to as "the Company").

Customers who have purchased any Toy'sHeart product may voluntarily leave an authentic product review on the purchase platform (for example taketoys.sg) and upload a screenshot of their review on the designated campaign page to participate in the lucky draw.

Participation in this campaign is entirely voluntary. However, a review submission is required to qualify for entry. The content of the review – whether positive, neutral, or negative – will not affect the outcome of the draw.

This campaign complies with Singapore's Consumer Protection (Fair Trading) Act, ensuring that all promotional activities are conducted in a fair, transparent, and non-misleading manner without undue influence.

Campaign Period

This campaign will run from 1 December 2025 to 31 December 2026.

Prize Details

Each month, 1 to 3 participants will be randomly selected to receive one popular Toy'sHeart product (male masturbator), chosen at the Company's discretion from the designated prize list provided below.

Designated Prize List

All prizes are provided free of charge and do not involve any form of paid entry or consideration.

The campaign is conducted in accordance with the Gambling Control Act 2022 of Singapore, specifically under the provisions governing "trade promotion lotteries."

The total value of prizes will not exceed SGD 10,000, qualifying this campaign for exemption under the Gambling Control Act 2022. Accordingly, no licence application to the Gambling Regulatory Authority (GRA) is required.

Eligibility for Participation

  • Reviews must be written based on the participant's own genuine product experience and must comply with the respective platform's review policies.
  • Participation is open only to individuals aged 21 and above who reside in Singapore.
  • The review content must include the tag: "#ToysheartReviewLuckyDraw".
  • Participants must submit their review screenshot and review link through the official Google Form provided by the Company. The uploaded screenshot must clearly show both the review content and the product being reviewed.
  • A valid email address must be provided for prize-notification purposes.
  • The lucky draw will be conducted through the Company's internal system using an impartial random number generator. While participant data may be manually compiled for verification purposes, the winner selection process itself is carried out automatically to ensure fairness and impartiality.
  • If a selected winner does not respond within 7 days of the notification email, their eligibility will be deemed forfeited and the prize will not be reissued.

Fairness & Transparency Statement

The draw process is conducted through a verified random number generator system to ensure fairness and impartiality. All procedures are documented internally and reviewed for compliance.

For security and compliance reasons, the detailed draw process will not be publicly disclosed, but all results will be properly recorded and retained for audit purposes.

The final interpretation rights of this campaign belong to Toy'sHeart (TH Inc.).

This campaign is not affiliated with, endorsed by, or sponsored by Shopee, Lazada, or any other sales platforms.

Important Notes

  • Participation is limited to individuals aged 21 and above who are residents of Singapore.
  • Toy'sHeart (TH Inc.) reserves the right to modify, suspend, or terminate the campaign at any time without prior notice.
  • The Company reserves the right to disqualify any participant found to have submitted false, misleading, or fraudulent reviews, or to have otherwise abused the campaign system.
  • For any enquiries regarding this campaign, please contact sgcampaign@toysheart.co.jp

Privacy Policy

This Privacy Policy applies to the Toy'sHeart Review & Lucky Draw Campaign in Singapore, organized by Toy'sHeart (TH Inc.) (hereinafter referred to as "the Company").

Information Collected

  • User-submitted review screenshots
  • User-provided email address

Purpose of Use

  • To verify participation and contact winners for prize fulfilment
  • Personal data will not be used for advertising or disclosed to any third party

Data Retention Period

  • The Company will retain the submitted personal information and uploaded files on Google Drive until the campaign is fully completed or all prizes have been delivered, after which all data will be permanently deleted.
  • If a user requests deletion of their personal data before that time, the request will be processed within a reasonable period.

Data Handling and Storage

  • The data submitted through Google Forms, including participants' email addresses and screenshots, is securely hosted by Google LLC, which provides encrypted cloud storage services compliant with international data protection standards, including Singapore's PDPA.
  • The Company implements reasonable security measures to protect personal data against loss, misuse, or unauthorized access.
  • Data collected via Google Forms is processed under the Company's instructions, and Google does not access, use, or share this data for any advertising or unrelated purposes.

Age Restriction

  • This campaign is open only to Singapore residents aged 21 and above.
  • By participating, users declare and confirm that they meet the age requirement.
  • The Company will not proactively request identification but reserves the right to verify age if necessary.

Contact Information

For requests to access, amend, or delete your personal information, please contact:
sgcampaign@toysheart.co.jp

Legal Compliance Statement

This Privacy Policy complies with Singapore's Personal Data Protection Act (PDPA). All data processing activities are conducted with informed user consent, ensuring security, legality, and transparency.

This campaign also complies with the Gambling Control Act 2022 and the Consumer Protection (Fair Trading) Act, and does not constitute any misleading advertisement, undue influence, coercive inducement, or unlawful prize promotion activity.

Policy Updates

This Privacy Policy may be updated periodically in line with business or operational changes. All updates will be published on the Company's official website. The Company reserves the right to update or modify this policy at any time without prior notice, and any changes will take effect upon posting. Continued participation in the campaign after such updates shall constitute acknowledgment and acceptance of the revised terms.

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